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So you've finished your Sleep Consulting package, but would like for some extra follow-up support? Then this is the product for you!
With this Support Service, you will receive UNLIMITED email / text support* from Eunica for two (2) or four (4) weeks starting from the day you put through your order!
*Please note that this is a post-consult add-on that is available to clients who have already completed a Sleep Consult with Eunica (i.e. it is not a replacement or alternative to the Sleep Consulting Packages).
This service might be used to:
What happens after the purchase is complete?
After you put through your order, you can start emailing / texting Eunica as much as you'd like and at any hour of the day! Eunica will aim to respond to all messages within 1 business day, if not earlier.
What if I would prefer to speak over the phone?
That can also be arranged! If you would prefer to set up a time to speak to Eunica, please email sleep@monarchstore.com.au to organise a time. Please note that this is subject to Eunica's availability during the week.
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**It is important that you make sure to consent to email communication at checkout, without this consent we cannot send your information through to you. If you have not received this email within 2 business days, and you have checked your Junk/Spam folders, please email support@monarchstore.com.au so we can follow it up for you.
IMPORTANT: Before committing to purchasing a Monarch Sleep Consultancy Package, please ensure you have read, understand and agree with the terms and conditions of this service, which you can find HERE. You will be prompted to agree to these terms of service at checkout.
We want you to love your Monarch products and get lots of use out of them, so all our products come with a 12-month warranty from date of purchase.
Please note that our warranty does not cover normal wear and tear or damage caused by overuse and improper wash routines. Find out more here.
We would like to acknowledge the Gadigal people of the Eora Nation, the traditional custodians of the land upon which Monarch stands. We pay our respects to their Elders past, present and emerging and acknowledge Aboriginal and Torres Strait Islanders as the first peoples of Australia.